A properly licensed user on a shared AVD host has shared computer activation configured correctly. The host has lost Office Licensing Service connectivity for more than 30 days, the user’s token has expired and Office has entered reduced functionality mode. Which action addresses the activation problem?

✓ Correct answer

• Restore licensing-service connectivity so the user can renew the activation token.

Shared computer activation uses a per-user token that is valid for 30 days and must be renewed. Restoring access to the licensing service addresses the stated token-expiry cause. Option explanations: A. Set SharedComputerLicensing to 0 and keep the network block.: Disabling SCA does not renew the user’s expired shared-computer token and abandons the required activation model. B. Reuse the administrator’s activation token for every user.: Tokens are per user; an administrator’s activation is not a shared entitlement for everyone. C. Increase the FSLogix container’s maximum size.: Profile capacity does not restore licensing connectivity or renew the expired token. D. Restore licensing-service connectivity so the user can renew the activation token.: This enables the licensed user’s token to be obtained or renewed through the required service. Sources: Overview of shared computer activation — https://learn.microsoft.com/microsoft-365-apps/licensing-activation/overview-shared-computer-activation

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