An alert repeatedly fires, but responders cannot access the escalation instructions when the application is down. What is the best operational recommendation?

Choose the single best answer.

A.Host escalation instructions only inside the application that the alert is monitoring.
B.Increase alert frequency while preserving the same unavailable response instructions.
C.Test escalation and delivery, define an owner, and keep response instructions accessible during outages.
D.Validate detection in a test environment but omit production delivery and responder-access checks.

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✓ Correct answer

Test escalation and delivery, define an owner, and keep response instructions accessible during outages.

Actionable monitoring needs a responsible owner and a usable, tested response path, including accessible runbooks during failures. More frequent detection does not fix escalation. Testing only condition evaluation omits delivery and responder access, and the failed application cannot be the sole host of required response instructions. Source: AZ-305 Study Guide.pdf, PDF page(s) 12.

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