Practice question 100 of 498 · hard
A playbook adds a tag, the update triggers the same rule, and duplicate tickets are created. Which redesign best addresses the cause?
Choose the single best answer.
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✓ Correct answer
- Use conditions and an execution marker that prevent reprocessing the same incident action
Conditions and an execution marker prevent recursive reprocessing. Increasing severity does not stop the loop, deleting history removes evidence, and more permissions do not fix trigger logic.
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